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April 11, 2007
INDIAN LAKE REGIONAL PARK MANAGER HONORED
 COLUMBUS, OH Frank Giannola, regional manager of Indian Lake and Kiser Lake state parks in Logan and Champaign counties, has received the Ohio State Parks Leadership Award for 2006.
Other state park managers, as well as Giannola’s own administrative support staff, nominated him for the award. It recognizes his leadership in the areas of customer service, community relations, employee development and attitude.
“Frank Giannola regularly reviews the customer satisfaction surveys for his parks to best determine how to make improvements and better serve the public,” said Dan West, chief of Ohio State Parks. “He is also very aggressive in pursuing outside grants and partnerships to help improve the parks.”
Over the years, Giannola has forged beneficial relationships with the local chamber of commerce, lake development group, watershed organizations and scout troops to improve the parks.
He encourages staff members to attend trainings and expand their skills in any way they can. His employees describe their work environment as “professional, yet a fun and great place to work.”
Ohio’s 74 state parks encompass nine resort lodges, more than 500 cottages and 56 family campgrounds with more than 9,000 campsites.
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